PCAnywhere 12 64 bit

To avoid the problems described in the article, you must implement the workaround that is provided in the article. Domain local group does not work when added to local admin group. A caller from this group with Domain Local scope cannot be used to authenticate the host. A non-default location is not supported. After the session is established, you can perform the same task from the NIS bar. Please try again" appears with AD authentication when the primary user group is Domain Admins. For more information, see Altiris Knowledgebase article If a Mac Host is launched by a user, followed by a user switch, the resulting connection to the waiting host fails to display the video.

To ensure that the Mac Host functions as expected, ensure that the user who launches the host remains active for the duration of the session. Default caller for pcAnywhere Agent. When the pcAnywhere Agent is deployed on the client computer, the default caller is the Local Administrators group. This caller can be changed when a custom policy is applied.

Using the disconnect and lock host computer file transfer setting from an active remote session does not lock the host computer. While in File Transfer mode in a remote session, some settings in the After queue ends section might not work appropriately.

Computer with only pcAnywhere remote control cannot be upgraded to A managed computer that does not have the pcAnywhere Agent on it but it is used for remote control only, does not upgrade the remote control module even if it accesses the upgraded NS with an upgraded pcAnywhere Solution.

When you apply the pcAnywhere Agent Install policy, the default authentication of the local computer's Administrators group might not work on some localized operating systems. When connected through Access Server to a host for file transfer, the session hangs the remote when the session ends. Remote session might not be ended appropriately if it is in the file transfer session and has a host docked in Access Server.

Uninstalling pcAnywhere Solution from the uninstallation policy does not release the pcAnywhere Agent license. Uninstalling the pcAnywhere Agent does not release the agent license.

Then, apply the pcAnywhere Solution agent uninstall policy. Uninstalling the pcAnywhere Agent might not be reflected in the reports. For Macintosh and Linux computers in a locked state, the approve connection message does not appear, and the session times out without establishing the remote session.

Restart after disconnect works, even if the logged in user does not have shut down rights. The reboot happens because the policy is set by the Notification Server administrator. Host is in initializing state when incorrect IP or incorrect port used while docking to Access Server.

If the user provides an incorrect IP address, name of the Access Server on the Access Server tab , or data port on the Connection tab , the Host goes into the initializing state. This state happens while you are docking the pcAnywhere host to Access Server by using the configuration policy page. You can verify that this state occurred by the following two items: The host is in a loop of waiting and initializing the state without showing any status.

The Cancel Host icon is enabled on the right-click menu, but the host cannot be cancelled by clicking on it. Applying the corrected settings does not restart the host. You can use the following workaround to fix this issue: On the agent side, after receiving and applying the new policy, restart the pcAnywhere host service.

The host docks again. Windows installation. Before installing pcAnywhere Solution on Windows , you must install the 3.

Localized text for the Options icon. On localized non-English versions, the text on the Options icon is not visible on the pcAnywhere Quick Connect dialog box. Playing session recording files requires Standalone version. Unless the pcAnywhere Standalone product is installed, you cannot play back session recording files.

Uninstall Carbon Copy before installing pcAnywhere Solution. If you installed the Carbon Copy agent on the same server computer as the Symantec Management Platform, you need to manually uninstall the Carbon Copy agent before installing pcAnywhere Solution.

Remote control using VNC not working. Remote control using VNC from a bit operating system with bit Java is not working. Backup driver used until reboot. The pcAnywhere Solution Windows agent runs with a backup driver until the machine is restarted.

After restarting the computer, the pcAnywhere mirror drivers install. Domain users group in AD authentication. Packages might not deploy correctly to child servers. If the parent Notification Server is installed to a location that is different than the child server and the server is upgraded from the last release, you might not be able to deploy all pcAnywhere packages to the computers that are managed by the child server. You can either edit the package source location or copy the packages to the correct location to resolve the issue.

Fixed issues in this release The following issues were resolved in this release: Description Article ID "Invalid login. Please try again" message appears with NT authentication when user is not directly in the Local Administrators group.


Symantec pcAnywhere installation and setup

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